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Soft skills

Communication practitioner

The Communication Practice training enhances participants’ knowledge in effective communication.

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Who it's for

Ideal for teams that…

1 What effective communication is.
2 What assertiveness is.
3 Ways to resolve conflicts.
4 Principles that shape effective communication.
5 Differences in communication styles.
6 The importance of relationships and trust in teamwork.
Outcomes after the program

Communication and collaboration in IT teams — practical soft skills.

✓

Effective communication.

✓

Using assertiveness in professional and personal life.

✓

How to build relationships within a team.

✓

Avoiding communication mistakes.

✓

Resolving conflicts and managing difficult situations.

✓

How to use personality profiling in communication.

Program · 4 modules

What we actually do

M01
Training Methods and Learning Activities
  • · Experiential learning through realistic scenarios
  • · Practicing communication and decision-making in action
  • · Identifying individual communication profiles
  • · Understanding DISC-style preferences
  • · Identifying conflict resolution styles
  • · Understanding personal reactions to conflict
M02
Knowledge Transfer and Individual Reflection
  • · Structured delivery of key concepts and theory
  • · Providing a common knowledge base for all participants
  • · Encouraging self-reflection
  • · Finding answers using one’s own resources and experience
  • · Synthesizing and structuring knowledge
  • · Connecting familiar concepts with new workshop content
  • · Stimulating creativity and deeper understanding
M03
Collaboration and Experiential Learning
  • · Experiencing different roles in pair work
  • · Sharing ideas and perspectives
  • · Understanding different communication and conflict styles
  • · Sharing opinions and insights
  • · Practicing empathy and cognitive empathy
  • · Being open to different viewpoints
M04
Presentation and Practical Application
  • · Presenting individual and group ideas
  • · Receiving feedback from other participants
  • · Confronting perspectives and refining conclusions
  • · Planning how to apply workshop knowledge in daily professional life
  • · Defining concrete next steps and actions
Every module is adapted to your stack and context. The above is a starting point — not a fixed agenda.
How we work

From brief to retro in 30 days.

01

Brief & diagnosis

A call with the team lead + a short survey for participants. We define goals, gap and context.

02

Program customization

We adapt modules, case studies and code examples to your stack. Approval in 5 days.

03

Workshop

Trainer-led sessions, hands-on, code review. Mentor available between sessions too.

04

Retro + report

Outcome report for the team and lead. 30 days of consulting included.

Inquiry

Send a brief. We'll reply within 1 day.

After a short brief we'll prepare a program and a quote. No obligations — it's just a starting point.

✓Quote within 48h of the brief
✓First session within 30 days
✓Pilot before the full decision
✓VAT invoice, payment in instalments possible

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