Thank you!
We'll get back to you within 1 business day.
Al. Grunwaldzka 472B, 80-309 Gdańsk
This is where our on-site workshops, alumni community events and meetings with business partners take place.
FAQ
FAQ — contact and support
The administrative questions we are asked most often, and how to reach us.
Full knowledge base (in Polish) How long will I wait for a reply?
+
B2C (kontakt@infoshareacademy.com): we reply within 2 business days. B2B (b2b@infoshareacademy.com): we reply within 24 hours. Urgent matters — call us during working hours (Mon–Fri 9:00-17:00). Messages sent outside working hours are picked up the next business day.
Can I visit the office?
+
Yes — by prior arrangement. The office at Al. Grunwaldzka 472B, 80-309 Gdańsk is open Mon–Fri 9:00-17:00. Arrange a visit by e-mail or phone.
How do I report a problem with the learning platform?
+
Current course participants: send technical reports to the e-mail address given in the course materials, or use the chat inside the platform. We reply during working hours.
Where can I find the terms of service and privacy policy?
+
Links to the terms of service and the privacy policy are in the footer of every page. The privacy policy follows the GDPR and describes the tracking technologies we use. Both documents are published in Polish.
How do I file a complaint?
+
Write to kontakt@infoshareacademy.com describing the matter. We answer in line with consumer law — in complicated cases we may ask for extra time.