Ideal for teams that…
Cloud, automation and CI/CD in practice — hands-on for engineering teams.
Have basic administrative knowledge of Windows 10 or Windows 11
Understand concepts such as services, drivers, GPO, DNS, and user profiles
Have experience working with Windows workstations in a corporate environment
Have basic knowledge of PowerShell (recommended)
What we actually do
- · Profile types and common symptoms (temporary profiles, slow logon, profile errors)
- · User Profile Service: common root causes and logs
- · Issues with settings synchronization and profile components
- · Profile migration/repair – safe procedures
- · Identifying the root cause in logs
- · Repair/migration + validation (logon, settings, applications)
- · NTFS vs Share permissions: differences and common mistakes
- · Inheritance, “Effective Access,” Access Denied in practice
- · Connections to shared resources: mapping, credentials, cache, conflicts
- · Identifying the root cause (NTFS/Share/credentials/policy)
- · Fix + testing “as the user”
- · MSI: installation logging basics (msiexec /l*v) and log interpretation
- · AppX / Microsoft Store: common failures and diagnostics
- · Edge: policies, profile, cache, components
- · ProcMon as the number one tool for “why it doesn’t start”
- · MSI log + ProcMon analysis
- · Fix + verification + escalation notes
- · Common issues: update loops, download errors, pending reboot
- · Where to check history and logs, when to reset components
- · Distinguishing client-side issues from policy / WSUS / MDM problems
- · Root cause identification (storage, services, policy, components)
- · Repair and confirmation of success
- · PerfMon: CPU / Disk / Memory – basic interpretation
- · Resource Monitor: quick identification of resource-heavy processes
- · ETW: when PerfMon is not enough
- · WPR: capturing issues (boot / logon / performance)
- · WPA: trace analysis (basic charts and conclusions)
- · WPR trace collection + WPA analysis
- · Identifying the process/service/policy as the root cause + fix
- · Ready-to-use checklists: boot / logon / network / GPO / apps / performance / security
- · How to prepare materials for escalation (evidence, logs, timeline)
- · Q&A panel + discussion of participant cases
From brief to retro in 30 days.
Brief & diagnosis
A call with the team lead + a short survey for participants. We define goals, gap and context.
Program customization
We adapt modules, case studies and code examples to your stack. Approval in 5 days.
Workshop
Trainer-led sessions, hands-on, code review. Mentor available between sessions too.
Retro + report
Outcome report for the team and lead. 30 days of consulting included.
Send a brief. We'll reply within 1 day.
After a short brief we'll prepare a program and a quote. No obligations — it's just a starting point.
Thank you!
We'll get back to you within 1 business day.
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